SHIPPING,RETURNS & BUYBACK
Domestic & International - Jewellery In stock, will be shipped after 3 Days
Jewellery Not In Stock - Will be shipped after 45 Days.
DOMESTIC
At Jaipur Gems we have a 100% return policy. For Clients shopping within India we refund 100% of the value within the 1st week of the purchase.
After the 1st week, for gold jewellery you will receive full gold value credit of the purchase.
INTERNATIONAL
100% RETURN POLICY, client has to physically return the product to our stores in INDIA or UAE. International Clients can organise a ship back to our international store in UAE, and we will organise a collect via FEDEX. The consignment has to be packed and labeled as per instructions. Which we will share at the time of initiating a return.
after 30 days, the client will get Full Gold Value Credit.
DAZZLE & GRACE COLLECTIONS.
DOMESTIC RETURNS
100% Return Policy for domestic within the 1st week. Products have to be delivered to our physical stores in INDIA.
After the 1st week, the client will get 85% value credit voucher, credited back into their carts.
Please contact us while initiating the returns, we will guide you with the SOP for the same.
INTERNATIONAL RETURNS
100% Return Policy for domestic within the 1st week.. Products have to be delivered to our physical stores in UAE.
After the 1st week, the client will get 85% value credit voucher, credited back into their carts.
REPAIRS
Repairs services are provided in USA. If you have any repairs, please write to us at customer.service@jaipurgems.com, and we will organise the repairs procedure with you .
Repair services are provided in India, UAE & USA
Please contact us while initiating the returns, we will guide you with the SOP for shipping the products.
for further information you can reach out to us at customer.service@jaipurgems.com