SHIPPING,RETURNS & BUYBACKS

SHIPPING,RETURNS & BUYBACK

Domestic & International - Jewellery In stock, will be shipped after 3 Days

Jewellery Not In Stock - Will be shipped after 45 Days.

DOMESTIC

At Jaipur Gems we have a 100% return policy. For  Clients shopping within India we refund 100% of the value within the 1st week of the purchase. 

After the 1st week, for gold jewellery you will receive full gold value credit of the purchase. 

INTERNATIONAL

100% RETURN POLICY, client has to physically return the product to our stores in INDIA or UAE. International Clients can organise a ship back to our international store in UAE, and we will organise a collect via FEDEX. The consignment has to be packed and labeled as per instructions. Which we will share at the time of initiating a return.

after 30 days, the client will get Full Gold Value Credit.

DAZZLE & GRACE COLLECTIONS.

DOMESTIC RETURNS

100% Return Policy for domestic  within the 1st week. Products have to be delivered to our physical stores in INDIA.

After the 1st week, the client will get 85% value credit voucher, credited back into their carts.

Please contact us while initiating the returns, we will guide you with the SOP for the same.

INTERNATIONAL RETURNS

100% Return Policy for domestic  within the 1st week.. Products have to be delivered to our physical stores in UAE.

After the 1st week, the client will get 85% value credit voucher, credited back into their carts.

REPAIRS

Repairs services are provided in USA. If you have any repairs, please write to us at customer.service@jaipurgems.com, and we will organise the repairs procedure with you .

Repair services are provided in India, UAE & USA

Please contact us while initiating the returns, we will guide you with the SOP for shipping the products.

for further information you can reach out to us at customer.service@jaipurgems.com