Legal

FREE SHIPPING to India USA and UAE.

India 3% GST and Free Shipping

USA 6% Import duty and Free Shipping

which we collect at checkout, there for you have nothing to pay, goods will be delivered to your doorstep via FedEx.

UAE 5% VAT and Free Shipping.

Duties, Taxes and misc other charges to OTHER COUNTRIES are extra to these base prices, depending upon the location of the delivery. 

 LOWEST PRICE GUARANTEE.

If on the day your product is being shipped, and the prices have gone down, then you are guaranteed the lowest price, This insulates you from rising prices, and guarantees you that whichever is the lowest price of that day, you will be invoiced according to that only.

Shipping would be done within 2 weeks of opening of lockdown.

 

RETURNS & BUYBACKS

GOLD JEWELLERY

DOMESTIC

At Jaipur Gems we have a 100% return policy. For  Clients shopping within India we refund 100% of the value within the 1st week of the purchase. 

After the 1st week, for gold jewellery you will receive full gold value credit of the purchase. 

INTERNATIONAL

100% RETURN POLICY, client has to physically return the product to our stores in INDIA or UAE. International Clients can organise a ship back to our international store in UAE, and we will organise a collect via FEDEX. The consignment has to be packed and labeled as per instructions. Which we will share at the time of initiating a return.

after 30 days, the client will get Full Gold Value Credit.

DAZZLE & GRACE COLECTIONS.

DOMESTIC RETURNS

100% Return Policy for domestic  within the 1st week. Products have to be delivered to our physical stores in INDIA.

After the 1st week, the client will get 85% value credit voucher, credited back into their carts.

Please contact us while initiating the returns, we will guide you with the SOP for the same.

INTERNATIONAL RETURNS

100% Return Policy for domestic  within the 1st week.. Products have to be delivered to our physical stores in UAE.

After the 1st week, the client will get 85% value credit voucher, credited back into their carts.

Please contact us while initiating the returns, we will guide you with the SOP for shipping the products.

for further information you can reach out to us at helpdesk@jaipurgems.com